Shipping Policy

Thank you for choosing ‘Dankbar’ for your shopping needs. We appreciate your trust in us and strive to provide you with the best shopping experience possible. This Shipping Policy outlines the terms and conditions related to the shipment of your orders.

Order Processing Time

Orders placed with ‘Dankbar’ typically undergo processing within 24-48 hours, excluding weekends and holidays. During this time, our team will prepare your items, perform quality checks, and package them with care.

Shipping Time

Once your order has been processed, the shipping time will vary depending on your location. We use trusted carriers to ensure the safe and timely delivery of your products. In most cases, our customers can expect to receive their orders within 5 working days.

Shipping POLICY Rates

Shipping costs are calculated based on the destination and the weight of the products in your order. To determine the exact shipping fee, please add your desired items to your cart and proceed to checkout. Our system will calculate the shipping cost based on your shipping address and the selected shipping method.

Tracking Your Order

After your order is shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment and get real-time updates on its location and estimated delivery date.

Delivery Address

Please ensure that you provide accurate and complete shipping information to avoid any delays or delivery issues. Dankbar Store Ltd. is not responsible for orders lost due to incorrect or incomplete addresses provided by the customer.

Shipping POLICY Restrictions

Dankbar Store Ltd. primarily ships to addresses within the European Union. However, please note that certain products may have specific shipping restrictions or additional fees for delivery to certain regions. If you have questions about shipping to a particular area, please contact our customer support team at support@dankbarset.com

International Shipping POLICY

At this time, Dankbar Store Ltd. does not offer international shipping. We apologize for any inconvenience this may cause and hope to expand our shipping options in the future.

Shipping Delays

We strive to deliver your orders on time, but unforeseen circumstances such as extreme weather, carrier delays, or other unexpected events can occasionally lead to shipping delays. We appreciate your understanding in such situations.

Returns and Refunds

If you encounter any issues with your order, please refer to our Return & Refund Policy for guidance on how to resolve any problems. We are committed to addressing your concerns promptly and effectively.

Should you have any further questions or require assistance regarding our Shipping Policy, please don’t hesitate to contact our customer support team 24/7 at support@dankbarset.com or WhatsApp +4368864958050.

We are here to help and ensure your shopping experience with us is smooth and enjoyable.

Dankbar Store Ltd.

Marketing/Sales Department – Leopold-Ernst-Gasse 43, 1170 Vienna, Austria

Last Update: 01/03/2024