Accessibility Statement

Dankbar Store Ltd. places great importance on the accessibility of its digital offerings. Therefore, we aim to ensure that our website is easily accessible for all users and, at the same time, compliant with the Austrian Federal Act on the Accessibility of Websites and Mobile Applications (Web Accessibility Act – WZG) BGBl. I No. 59/2019, as amended.


This accessibility statement applies to www.dankbarset.com

The website www.dankbarset.com strives to make its content accessible in accordance with the Web Accessibility Act (WZG) as well as the Directive (EU) 2016/2102. Moreover, we are continuously working to improve accessibility, identify existing barriers, and gradually remove them to enhance the user experience.

Compliance Status

Currently, this website is partially compliant with the AA level of the Web Content Accessibility Guidelines (WCAG 2.1) and the applicable European Standard EN 301 549 V3.2.1 (2021-03) in accordance with Directive (EU) 2016/2102 of the European Parliament and Council, due to certain incompatibilities and exceptions.

Non-accessible Content

Some content, such as images without alternative text, certain color contrasts, or dynamic content, may not yet be fully accessible. Nevertheless, we are committed to continuously optimizing these elements to improve overall accessibility for all users.

Creation of the Accessibility Statement

This statement was created on 25.06.2025.


Furthermore, it was based on an assessment conducted by independent third parties to ensure an objective evaluation of accessibility.

Feedback and Contact

We continuously strive to make our services and offerings accessible.


If you encounter any barriers or have suggestions for improving the accessibility of our website, please contact us via email at info@dankbarset.com.


To help us address your concern effectively, please describe the issue and provide the URL(s) of the affected page(s).


Dankbar Store Ltd.
Aleksandar Nikolov
Izola planina 26
7015 Ruse, Bulgarien
+359 877 701340
info@dankbarset.com

Enforcement Procedure

If you are not satisfied with the response via the contact details above, you may submit a complaint to the Austrian Research Promotion Agency (FFG) Accessibility Complaint Office.


The FFG accepts complaints electronically via the complaint office contact form. Subsequently, the FFG examines whether the complaint relates to violations of the Web Accessibility Act, particularly deficiencies in compliance with accessibility requirements by federal authorities or affiliated institutions.


If the complaint is justified, the FFG provides recommendations to the federal authorities or affected institutions and suggests measures to remedy the identified accessibility issues.